Privacy Policy
Last updated: December 15, 2024
1. Introduction
At scanyournetworkips.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our network scanning and device management services. We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
2. Data Controller Information
Company: scanyournetworkips.com
Address: Alexanderplatz 7, 10178 Berlin, Germany
Phone: +49 30 9876 5432
Email: [email protected]
3. Information We Collect
3.1 Personal Information
- Contact information (name, email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Communication records and support requests
3.2 Technical Information
- IP addresses and network configuration data
- Device information and network scan results
- Usage data and service performance metrics
- Browser information and device identifiers
3.3 Automatically Collected Data
- Log files and access records
- Cookies and similar tracking technologies
- Analytics data and user behavior patterns
- Error reports and diagnostic information
4. How We Use Your Information
Service Provision
- Network scan execution
- Device detection and analysis
- Report generation
- Account management
Communication
- Customer support
- Service updates
- Security notifications
- Marketing communications
5. Cookies and Tracking Technologies
Types of Cookies We Use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for basic site functionality | Session |
| Analytics | Usage statistics and performance monitoring | 2 years |
| Functional | User preferences and settings | 1 year |
| Marketing | Personalized content and advertisements | 6 months |
6. Third-Party Analytics
We use Google Analytics and other analytics services to understand how network admins and IT professionals use our services. These tools help us improve our network scan capabilities and user experience.
Analytics Data Processing
- IP addresses are anonymized
- Data is aggregated and non-personally identifiable
- You can opt-out using browser settings or our cookie preferences
7. Your Rights Under GDPR
Access Rights
Request access to your personal data and information about how we process it.
Rectification
Request correction of inaccurate or incomplete personal data.
Erasure
Request deletion of your personal data under certain circumstances.
Restriction
Request limitation of processing your personal data in specific situations.
Portability
Request transfer of your data to another service provider in a structured format.
Objection
Object to processing of your personal data for marketing or legitimate interests.
8. Data Security
We implement comprehensive security measures to protect your data, especially important for network admins who trust us with sensitive network information:
Encryption
End-to-end encryption for data transmission and storage
Access Control
Strict access controls and authentication protocols
Secure Infrastructure
Protected servers and regular security audits
9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Account Data: Retained while your account is active and for 3 years after closure
- Network Scan Results: Stored for 12 months unless deleted earlier by user request
- Communication Records: Kept for 5 years for legal and support purposes
- Analytics Data: Anonymized data retained for 26 months
10. International Data Transfers
When we transfer your data outside the European Economic Area (EEA), we ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection
- Binding Corporate Rules for intra-group transfers
- Your explicit consent where required
11. Contact Information for Privacy Concerns
Data Protection Officer
Supervisory Authority
Authority: Berlin Commissioner for Data Protection and Freedom of Information
Website: datenschutz-berlin.de
You have the right to lodge a complaint with the supervisory authority if you believe your data protection rights have been violated.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices on our service interface
- Providing at least 30 days' notice for significant changes
Questions About This Privacy Policy?
If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
Contact Privacy Team